Lead → physical tour conversion упал — где friction

Ситуация: Real estate: leads (contact form) → scheduled tour → completed tour. Drop scheduled→completed 20%. Brokers losing sales.

Tour scheduling: phone call by broker, slot booking. Avg 3-day delay between contact и tour.

Доступные данные

• leads: id, listing_id, contact_at
• tour_bookings: lead_id, scheduled_for, attended (bool)
• broker_calls: lead_id, ts, outcome

Задачи

• Funnel breakdown: lead → call → schedule → attend.
• Time-to-call: faster better?
• No-show reasons.
• Process improvements.

Все кейсы для подготовки → ← Все кейсы