ER wait times растут — triage process review
Средний
Медтех
45 мин
ER operations
Ситуация: Emergency Room: medium wait time от arrival до doctor — 78 минут (was 45). Patient experience хуже. PR risk.
Hospital ER. 200 visits/day. Triage: 1 (life-threatening) → 5 (non-urgent). Workflow: registration → triage → assessment → treatment.
Доступные данные
visits: id, arrived_at, triaged_at, seen_doctor_at, discharged_at, triage_level
staff_schedules: shift, staff_count
Задачи
- Wait time decomposition: arrival → triage → doctor.
- Volume patterns (time-of-day).
- Staffing alignment.
- Process improvements.
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